Privacy Policy

Your personal data and assets remain our highest priority. We are fully committed to safeguarding them.

Datarock Zenbit collects and stores data that is essential for your trading activities. The methods we use to collect and store this information are detailed in our Privacy Policy below.

Our approach is founded on the following core principles:

• To ensure complete transparency in how we collect and store your personal information:

We are committed to transparency in how we collect and process your data, empowering you to make informed decisions. Our website operates under clear, well-defined data handling guidelines and procedures. This policy details the specific methods we employ to ensure you have complete visibility into how your information is used. You remain in full control.

We are committed to keeping you informed promptly whenever we determine it is necessary. Transparency remains at the core of our values.

Our experienced team is always available to address any questions regarding our processes and regulatory obligations under Hong Kong law. Please feel free to reach out to us at: info@datarock-zenbit.com

• We do not use personal data for any purpose other than those outlined in our Privacy Policy.

We may process your personal data for several purposes, including the essential operation of Datarock Zenbit services, facilitating connections between trader-members and third-party trading platforms, and maintaining and improving our website functions and services. This processing is also necessary for protecting our legal interests, fulfilling regulatory and legal obligations, and delivering the administrative and business functions required to provide you with the Services.

To deliver services tailored to your preferences and needs, Datarock Zenbit collects and uses your personal data.

• To access essential tools for protecting your personal data and safeguarding your rights, please note the following:

You have the right to contact us at any time to access, review, modify, or delete your personal data. We also support requests to transfer your data to you or a third party of your choice. These services are provided to help you fully exercise your privacy rights and maintain control over your information.

• Safeguard your personal information:

We maintain security systems of the highest standard, incorporating banking-grade measures. While we cannot guarantee absolute security, we remain committed to continuously enhancing our systems and strengthening our protective measures to the highest possible level.

We maintain comprehensive privacy policies and implement industry-leading security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data in accordance with applicable regulations.

Our policy terms apply to all identifiable individuals. This includes any natural person who can be identified—or has been identified—through data you have entrusted to us or that we can access and/or process.

Data processing, as outlined in the Privacy Policy, specifically encompasses the storage, management, and organization of personal data.

We do not collect or solicit any personal information from individuals under 18 years of age, nor do we permit minors to use our platform. Should we become aware of any user or information belonging to a person under 18, such information will be promptly removed.

2. What personal information do we collect and store?

When you register with us, we collect essential personal information to enable you to access our services. We may also request additional personal data when necessary to verify your account ownership and protect your account security. To continuously enhance and maintain our service quality, we collect and analyse data concerning your use of our platform as well as that of our third-party partners.

You are never obligated to provide your personal data to the company.

While you are not obligated to provide us with your personal data, doing so enables us to deliver our full range of services. Without this information, you may experience limitations in accessing certain features of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personally identifiable information. However, we do gather non-personal data including your account activity, IP address, and access timestamps. For system maintenance, security, and support purposes, we retain crash reports, browser details, and device information associated with your account. We also track your account's language preference.

Regarding personal data collection, we only accept and retain information that you voluntarily provide when connecting with a third-party trading platform through our service.

The personal information you share with third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it lawful to collect it?

The company collects, stores, and processes your personal information exclusively for the purposes outlined in this Policy. All such collection, storage, and processing activities comply with applicable laws in Hong Kong.

Your data will be processed by the company solely in accordance with applicable laws in Hong Kong. The legal basis for such processing is outlined below:

• By submitting your personal data to our company, you consent to its storage, processing, and transfer to relevant third-party trading platforms as necessary. Your consent covers the processing of your personal data for the specified purposes.
• To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
• To comply with legal requirements, we must process your data.

For more information about our data processing practices, please don't hesitate to reach out to us via email.

Below, you will find a detailed list of the specific uses and legal bases applicable to how we may process your personal data.

Disclosure of Personal Information to Third Parties

The company may share anonymised personal data with third-party service providers for IP address storage and processing, user surveys, analytics, and related services.

At your request, we may share your personal data with third-party service providers whose use of your information will be governed by their respective privacy policies. This may encompass various digital trading platforms.

To enhance our service offerings and overall service quality, we may share personal information with our affiliated and partner companies.

We may disclose your data to appropriate legal and regulatory authorities as required by law or to protect the rights and assets of our company, our partners, and other relevant parties.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan acquisition—relevant data may be shared in accordance with legal requirements and appropriate procedures. This includes situations involving company mergers, restructuring, consolidation, or bankruptcy proceedings, as required by law.

Cookies and Third-Party Service Providers

To enhance site analytics and support our advertising partnerships, we may use cookies and similar tracking technologies in accordance with applicable laws and industry standards.

Cookies are small code files stored on your device when you visit our website. We use them to gather information about your browsing behaviour, preferences, and usage patterns. These cookies serve to personalise and improve your experience with us, allowing us to retain your settings and preferences whilst tailoring our services to meet your needs. Additionally, we utilise cookies for site analytics and statistical analysis to inform our strategic planning.

Our website uses two main types of cookies. Session cookies are temporarily stored during your browsing session and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored on your device after you end your session. These enable our site to recognize you as a returning visitor and enhance your browsing experience.

Types of cookies:

Cookies are utilized as appropriate for their designated purposes:

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To manage or block cookies, adjust your browser settings accordingly. Select your browser below for detailed instructions on how to proceed.

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Disabling cookies may prevent certain features and functionalities of the website from operating correctly.

ONLINE TRACKING NOTICE

Your personal information will be retained for as long as necessary to fulfil the purposes outlined in this policy. Storage may be extended further in accordance with applicable local laws, regulations, and our company policies.

Your personal data will be shared with third-party trading platforms at your request and discretion for a 12-month period. Upon expiration, and with your consent, the data sharing may be extended for an additional 12 months.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transferring Personal Data to Third Countries and International Organizations

To provide essential services and enhance security, we may transfer your personal data to third countries and international organizations, all protected by robust security protocols. We maintain the highest standards of data protection and ensure you retain full access to legal remedies and rights at all times.

All residents within the European Economic Area (EEA) benefit from comprehensive data protection safeguards and regulatory compliance.

• All data transfers are conducted within the European Union's legal framework and jurisdiction, in compliance with the standard data protection requirements established under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR")
• All data transfers between public entities and authorities are conducted in compliance with Article 46(2) and are subject to legally binding and enforceable agreements.
• The European Commission's Standard Contractual Clauses, as provided under Article 46(2)(c) of the GDPR, establish the framework for international data transfers conducted in compliance with these provisions. The full text of the Clauses is available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For detailed information regarding the security measures we implement to protect your personal data when transferring it to third countries, please contact us at info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is safeguarded through industry-leading technical and organizational measures, adhering to best-practice standards. These comprehensive procedures effectively prevent unauthorized access, accidental data loss, and unauthorized alterations, ensuring the integrity and security of your information.

Although we implement the highest standards of data protection in accordance with applicable legislation, we cannot guarantee that your personal data will remain completely error-free in all circumstances. Consequently, we cannot be held responsible for any unauthorised disclosure, loss, or indirect or consequential damage to your personal data. This includes matters beyond our control, such as transmission errors, unauthorised access by third parties, or similar unforeseen events.

In the event of legally binding requests from regulatory or legal authorities, we may be required to disclose your personal data to such bodies. Once your data is shared in compliance with legal obligations, we cannot control how these authorities process, retain, or safeguard it.

While we implement industry-standard security measures, all internet transmissions—including personal information—carry inherent risks of interception and cannot be guaranteed as completely secure. The Company cannot warrant the absolute security of any data transmitted online.

11. Third-Party Website Links

This website contains links to third-party applications and websites that are independent of our company and not subject to our control or privacy policy. These external parties maintain their own data collection and processing practices, and we assume no responsibility for their activities. Please exercise caution when accessing these resources.

Before sharing any personal information on a website, take time to review the company's privacy policy. Verify that their data collection, usage, and processing practices align with your preferences and expectations. Always share personal data directly with the service provider and only when you feel comfortable doing so.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. Changes will be communicated through our website and other relevant channels as appropriate. The revised privacy policy will be published on our website and becomes effective immediately upon posting, unless otherwise specified.

13. Your Personal Data Rights

You retain complete control and authority over your personal data, including the right to verify its accuracy, correct any errors, and choose whether to delete or restrict the scope and nature of our data processing activities.

On this page, EEA residents can find information relevant to their needs:

Your personal data is protected under the rights described herein. By contacting us via the email address below, you may exercise those rights at any time.

Accessing Your Rights

You may access your personal data at any time to verify its accuracy. Any personal information we process is accessible and can be verified by us.

You have the right to request your personal data at any time for verification purposes, and we will provide it to you in electronic format. Should you request additional copies of your processed data beyond the first one provided, a reasonable administrative fee may apply.

The company reserves the right to limit or deny access to personal data where such access would infringe upon the rights and freedoms of others, as protected by applicable law and our privacy policy.

Right to Correct Inaccuracies

You or the Company may correct any errors or inaccuracies in your personal data to ensure it can be processed properly.

Erasure Rights

You have the full right to request deletion of your personal data under the following circumstances: (1) if your personal data has been processed without your consent or beyond legal boundaries; (2) upon your request, provided the Company has no legal obligation to retain such data; (3) if you withdraw your consent to our data processing activities, even where such processing is lawful and serves our legitimate interests or those of a third party; and (4) if we are legally required to delete your data.

The right to deletion may be limited where legal obligations under EU law or member state legislation require data retention. Similarly, data preservation may be necessary for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

Upon your request to restrict your personal data usage, we will delete it except in the following circumstances: 1) where applicable law within the European Union or any Member State prohibits such deletion; 2) with your consent, if retention is necessary for defending against or pursuing legal claims; 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, provided that you have consented to its collection and processing by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, provided that it is technically feasible. This right does not affect your ability to request deletion of your data or any other rights you may have. However, this right cannot be exercised if doing so would compromise the rights or freedoms of another individual.

Right to Challenge Your Data Processing

While the Company retains the right to pursue its legitimate interests or those of third-party service providers, you have the right to object to such processing and request that it cease. However, this right does not apply where there is a compelling legal obligation to continue processing—such as when defending against or pursuing legal claims. In such circumstances, we may continue to process your personal data.

You may request at any time that your personal data not be used for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time with immediate effect, where feasible. Please note that any withdrawal of consent does not apply retroactively to personal data we have already processed prior to your request.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, regulatory and supervisory authorities have been established in European Union Member States to address such concerns. You are entitled to lodge a complaint with these authorities at any time.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union legislation or the laws of its Member States.

Upon receiving your personal data access request, we will provide the information you have requested as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on request volume and complexity. Should an extension be necessary, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no cost, except where prohibited by law or as stipulated in Section 13. We reserve the right to impose a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional identity verification if there is any reasonable doubt about the requester's identity, to ensure data protection and security.